Infants:
Babies under 1 year old do NOT need a ticket.
Barcoded tickets:
Your barcoded tickets will be emailed to you. Be on the lookout for an email with subject line "Your Barcoded Tickets". You must present these tickets at the Admissions Desk when you arrive to check-in.
Gift Cards, Coupons, Other Discounts:
Come to the admissions desk to use gift cards, coupons, Access admissions, reciprocal memberships, etc. We are not able to transact these online. Check which reciprocal membership benefits may apply to you here.
Ticket Exchanges:
No refunds can be issued. Tickets may be exchanged once at no charge for a future date. The request for an exchange must be made via this Ticket Exchange Form at least 24 hours in advance of your originally scheduled date. Your patience is necessary and greatly appreciated, as this exchange system is human powered, not automated.
Pro Tips:
- Visit in the afternoons when we're less busy!
- Weekdays when school is in session are especially great for a quieter visit.
- Have your barcodes ready to go when you get in line to speed up your check-in when you reach the Admissions Desk